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If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds may be subject to up to 10% restocking charge.

Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.

Now the things we've had to add becuase of people...

The original shipping and handling charges are NOT refundable, customer pays return shipping. (I will talk about adding the retrun postage back in to the refund on a case by case basis)

YOU WILL NOT BE REFUNDED FOR ITEMS NOT RETURNED.

YOU WILL NOT BE REFUNDED BEFORE YOU RECIEVE THE ITEMS WHILE THEY ARE IN TRANSIT with the post office NO MATTER HOW MANY TIMES YOU CALL AT 3 AM!

NO, IT IS NOT A "
COURTESY" TO RETURN THE ITEMS FIRST! THAT IS A NORMAL BISS PRACTICE! NO RETURN NO REFUND! 

YOU WILL NOT EVER BE REFUNDED FOR ITEMS BEFORE I HAVE THEM BACK EVER EVER EVER. NO ONE DOES THAT.
I cannot be any more clear.


NOTE: We cannot accept for exchange or return items that have been used or worn. (Too many theater groups think we didnt notice that they had worn items for the run of the show and then returned them claming they "didnt fit" right as the show ended)

If you try and reverse charge after reciept of an order and refuse to retrun it, we will file theft/ fraud charges with your local law enforcement.

Thank the people who have done ALLLLL of these things over the years costing us THOUSANDS.

Overseas orders
A good percentage of our business is done overseas, and we are happy to do everything possible to accommodate our overseas customers. However, because the cost of shipping is such a high percentage of the transaction, we cannot unfortunately re-ship free of charge. Exchanges are thus liable for the cost of shipping the new item.


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